In the event there is a maintenance emergency after business hours, please call our office line at (540) 447-0599 as this line is forwarded after business hours to the EMERGENCY Message System. Please state your name, phone number, location and description of the emergency. This Message System will notify our on-call employee to contact you.
Emergencies are classified as MAJOR water leaks, roof leaks, plumbing back-ups, gas issues and no heat. No air conditioning does not classify as an emergency. Any additional maintenance issues can be directed by filling out our maintenance request form.
Things to remember…
- If you smell gas please contact your gas suppliers emergency line and vacant your home immediately. They will advise you or contact us
should we need to be present or have someone come out with them.
- If your water is leaking please try to locate a shut off valve (it’s fine if you cannot locate one, this just helps to stop the leak immediately) and contact us at (540) 447-0599.
- If there is a fire please be sure to call 911 first and then contact us at (540) 447-0599.